Zales in Annapolis, MD Closed now

Reviews about Zales

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  October 02, 2019, by Tish Smarr
  I'd recommend zales in Annapolis mall to anyone. The customer service provided by Darlene was outstanding. My parents used zales every since I was a toddler now it's my turn as a bride to be and trust me I've been to other zales locations like in st Charles mall and their customer service was unpleasant. Darlene and her coworker were a joy to work with for our first zales purchase as a couple. I told Darlene what our perimeters were for a new purchase and she never made us feel like our money regardless of the budget, wasn't suitable for a zales purchase. She went through all the purchase options once we selected our jewelry and although we said no to just about every last one of them, she saved the best purchase option for last and within a few minutes I was leaving a very satisfied and proud bride to be. Thx Darlene and zales of Annapolis mall. I just wish they could resize rings in store instead of sending it out however, they do provide a link to track the progress. Just be prepared for approximately a 2 week turnaround. I'll update my review with a more accurate turnaround time compared to the tracking links information once I actually get the call that its back at the store. As promised here's my update... my ring came in today which was 3 days earlier than the date we were given. The link provides real-time updates. I love my engagement ring and will be buying from them again by the end of the week for my fiance.